TERMS OF SERVICE AND PRIVACY POLICY
Effective 30 October, 2026. This document supersedes all previous versions.
Introduction
These terms govern your use of:
- gigamacro.com – our main website, including the blog, the research citations archive, and the inquiry form; and
- viewer.gigamacro.com – the GIGAmacro Viewer (“Viewer”), our gigapixel image viewing, annotation and sharing platform, including user accounts, uploaded images and annotations.
We call these together “the Sites”. Both are owned and operated by Four Chambers Studio LLC, doing business as GIGAmacro (“GIGAmacro”, “we”, “us”), 128 Ebbetts Pass Road, Vallejo, CA 94589, United States.
This document has two parts. Part 1 – Terms of Service. Part 2 – Privacy Policy. Both apply whenever you use either Site.
The Terms of Service set out the rules for using the Sites. The Privacy Policy is a notice explaining our data practices; it explains what personal information we collect, why, who we share it with, and the rights you have over it. Reading it or using the Sites does not itself give consent to optional tracking or marketing.
Contact: [email protected] for privacy, [email protected] for copyright notices, and [email protected] for everything else.
PART 1 – TERMS OF SERVICE
1. Who may use the Sites
You may browse gigamacro.com and view public images on the Viewer at any age, though if you are under 13 you should have a parent or guardian’s permission.
To create a GIGAmacro Viewer account you must be at least 16 years old. If we learn that an account belongs to someone under 16 we will close it and delete the associated personal information.
If you are using the Sites on behalf of an organization, you confirm you are authorized to accept these terms for that organization.
2. Your Viewer account
Creating an account requires a username, an email address and a password.
You are responsible for keeping your password secure and for everything done through your account. Tell us at [email protected] straight away if you believe someone else has used it.
We do not currently offer two-factor authentication. Please use a strong, unique password.
You can change your username, email address and password at any time in Profile Settings, and you can delete your own account at viewer.gigamacro.com/settings/close_account. If you cannot or would rather not log in, email [email protected] and we will handle the deletion for you – see Part 2 § 8.
Some information on a Viewer profile is public by design: your username, and any name, biography, organization, location or links you choose to add. Your email address is not shown publicly.
3. Your content, and the license you give us
“Your Content” means anything you upload or create on the Viewer – images and image tiles, titles, descriptions, metadata, annotations, collections, and your profile information.
You keep ownership of Your Content. Nothing here transfers copyright to GIGAmacro.
License to operate the Viewer. By uploading or creating Your Content, you grant GIGAmacro a worldwide, royalty-free, non-exclusive, sublicensable license to host, store, reproduce, process, adapt for display, display and distribute Your Content as reasonably necessary to operate, maintain, secure, improve and provide the Viewer and related services. This includes image tiling, thumbnails, previews, caching, technical backups, support and access-controlled sharing.
Public content and promotion. We may also feature and use content you make public to demonstrate and promote GIGAmacro, the Viewer, and our products and services, including on our websites, social media, newsletters, presentations and marketing materials. You confirm that you have the rights needed to grant these permissions, including for any third-party material you upload.
Private content. We will not publicly display or use content you designate as private for promotional purposes without your permission, except as required by law. We may access and process private content as reasonably needed to provide and secure the service, provide support, enforce these terms, and comply with legal obligations.
Attribution and other licenses. We will credit you where reasonably practical using attribution information associated with your content. We will respect applicable third-party licenses; you remain responsible for ensuring your upload and the permissions granted above are compatible with those licenses. A license you attach for other users does not itself expand the rights you can grant GIGAmacro.
Deleting or changing visibility. If you delete Your Content, our license ends for new uses, except to the extent necessary for legal obligations, disputes, backups and previously distributed material that cannot reasonably be recalled. We will remove deleted content from the Sites within a reasonable period. Changing public content to private stops new promotional use under the public-content permission but cannot automatically recall materials already printed, distributed or cached by third parties.
Technical processing. Uploaded images may be processed into tiles and derivative sizes to support zooming and display. This does not transfer ownership of the underlying images to GIGAmacro.
4. What you promise about Your Content
By uploading or posting, you confirm that:
- You own Your Content, or you have all the rights and permissions needed to upload it and to grant the license in § 3
- If your employer or institution owns rights in it, you have their permission or a waiver
- It does not infringe anyone’s copyright, trademark, patent, trade secret, privacy or publicity rights
- It contains no viruses, malware or harmful code
- It is not spam, not machine-generated filler, and not designed to drive traffic to or boost the rankings of third-party sites
- It is not pornographic, does not threaten or incite violence, and does not harass anyone
- Your username and profile do not impersonate another person or organization
- You have complied with any third-party license attached to material you include
5. Acceptable use
Do not:
- Break the law, or use the Sites to help anyone else do so
- Attempt to gain unauthorized access to any account, server or system, or probe, scan or test our security
- Scrape, crawl or bulk-download at a rate or scale that burdens the service, or circumvent any technical limit
- Reverse-engineer the Viewer, or use it to build a competing service
- Upload material you have no right to upload
- Remove, obscure or alter any attribution, watermark or “Powered by GIGAmacro” branding
- Impersonate anyone, or misrepresent your affiliation
We may remove content or suspend or close an account that breaches these terms, at our discretion. Where it is practical and lawful to do so, we will tell you why.
6. Copyright complaints and the DMCA
We respect copyright and expect users of the Sites to do the same.
If you believe material on the Sites infringes your copyright, send a notice to our designated agent containing:
- Your physical or electronic signature
- Identification of the copyrighted work you say has been infringed
- Identification of the material you say is infringing, with enough detail for us to find it – a direct URL is best
- Your name, postal address, telephone number and email address
- A statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law
- A statement, under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on their behalf
Designated agent: Registration reference: DMCA-1084475. Eugene Cooper Four Chambers Studio LLC DBA GIGAmacro 128 Ebbetts Pass Road, Vallejo, CA 94589, United States +1 (415) 841-3322 [email protected]
Please send the notice to the agent above. A notice sent anywhere else may not reach us as quickly, and an incomplete notice may not be actionable. If it identifies the work, the disputed material and your contact details but lacks other required information, we will promptly ask for the missing information or otherwise reasonably assist you in providing a compliant notice. We also act on independent actual knowledge or apparent infringement as applicable.
What happens next. We respond expeditiously to a valid notice, usually by removing the material or disabling access to it. We will promptly make a reasonable effort to tell the person who posted it what was removed and how to send a counter-notice.
Counter-notices. If your material was removed and you believe that was a mistake or a misidentification, you may send a counter-notice to the same agent, including:
- Your physical or electronic signature
- Identification of the material and where it appeared before removal
- A statement, under penalty of perjury, that you have a good-faith belief it was removed as a result of mistake or misidentification
- Your name, address and telephone number
- Your consent to the jurisdiction of the Federal District Court for the district in which your address is located – or, if your address is outside the United States, any judicial district in which GIGAmacro may be found, including the United States District Court for the Eastern District of California – and your agreement to accept service of process from the original complainant or their agent
If we receive a valid counter-notice, we will promptly forward it to the original complainant and inform them that we will restore access in 10 business days. We will restore the material no sooner than 10 and no later than 14 business days after receiving the counter-notice, unless our designated agent first receives notice from the original complainant that they have filed a court action seeking an order restraining the uploader from infringing activity relating to that material on our service.
Repeat infringers. In appropriate circumstances, we terminate accounts of users who repeatedly infringe copyright. We consider the number and seriousness of incidents, whether material was restored after a counter-notice or a complaint was withdrawn, and other relevant circumstances. We may also terminate an account after a single serious or deliberate infringement. A terminated user may not open a replacement account without our permission.
Records. We may retain notices, counter-notices, related correspondence and our action records for as long as reasonably needed to operate this process, establish or defend legal claims, and meet legal obligations.
Bad-faith notices. Knowingly making a material misrepresentation – that material is infringing, or that it was removed by mistake – can make you liable for damages, including costs and legal fees, under 17 U.S.C. § 512(f). We consider the fair-use position before acting on a notice, and we may decline one that is plainly abusive.
Trademark and other complaints. For a complaint that is not about copyright – trademark, defamation, privacy, or an image of you published without permission – email [email protected] and describe the problem. The DMCA process above does not apply, but we will look into it.
7. Our intellectual property
The Sites, their software, design, text, graphics and the GIGAmacro name and logo belong to GIGAmacro or our licensors. Nothing in these terms gives you a right to use our trademarks.
Images produced by GIGAmacro and published on the Sites remain ours unless a specific license says otherwise. Where an image carries a Creative Commons license, that license governs its use – check the image record.
Some images on the Viewer are hosted on behalf of third parties and are not ours to license. Viewing an image on the Viewer does not grant permission to download, copy, redistribute, or otherwise reuse it. Any such use requires permission from the rights holder or an express license covering that use.
8. Products, services, prices and quotes
Information about the GIGAmacro Magnify2, options, rental systems, custom builds and imaging services is provided for information. Prices shown on the Sites are indicative and are not an offer to sell. Any purchase, rental or imaging engagement is governed by a separate quotation, order acknowledgement or services agreement between us, and where those conflict with this document, they take precedence for that transaction.
Sample scans, complimentary scans and demonstrations are offered at our discretion and on no-obligation terms, with no warranty as to the result.
9. Links and third-party content
The Sites link to other websites, and other websites link to us. We do not control those sites, have not reviewed them, and are not responsible for their content, their accuracy or their privacy practices. A link is not an endorsement.
The Viewer displays content uploaded by other users. We do not review it in advance and are not responsible for it.
10. Availability
We provide the Sites free of charge and make no promise that they will be available, uninterrupted, or error-free. We may change, suspend or discontinue any part of them, including the Viewer, at any time.
Back up your own images. The Viewer is a publishing and sharing platform, not a backup or archival service. Do not rely on it as the only copy of anything you care about.
11. Disclaimer of warranties
The Sites are provided “as is” and “as available”. To the fullest extent permitted by law, GIGAmacro and its suppliers and licensors disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Sites will be error-free, secure, or continuously available, or that content on them is accurate.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.
12. Limitation of liability
To the fullest extent permitted by law, GIGAmacro and its suppliers and licensors will not be liable for:
- Indirect, special, incidental, consequential, exemplary or punitive damages
- Loss of profits, revenue, business, goodwill, data, or the cost of substitute services
- Loss or corruption of Your Content
- Interruption of use
Our total liability arising out of or relating to this document or your use of the Sites will not exceed the greater of (a) the amount you paid us for use of the Sites in the twelve months before the claim arose, or (b) one hundred U.S. dollars ($100).
Nothing here excludes liability that cannot lawfully be excluded – including, in some jurisdictions, liability for death or personal injury caused by negligence, or for fraud. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
These limits do not apply to your obligations under § 13.
13. Indemnity
You agree to indemnify and hold harmless GIGAmacro, its contractors and licensors, and their directors, officers, employees and agents, against claims, damages, losses and reasonable legal fees arising out of Your Content, your use of the Sites, or your breach of these terms.
14. Suspension and termination
You may stop using the Sites at any time, and may delete your Viewer account as described in § 2.
We may suspend or terminate your access, with or without notice, if you breach these terms, if we are required to by law, or if we discontinue the service. On termination, § 3 (for content submitted before termination and not since deleted), § 7, § 11, § 12, § 13, § 15 and § 16 survive.
15. Changes to this document
We may update this document. Changes take effect when the revised document is published on the Sites with a new effective date. We do not undertake to notify users individually.
Continuing to use the Sites after a change takes effect means you accept it. If you do not accept it, stop using the Sites and, if you have one, delete your account.
16. Governing law and disputes
This document and any dispute arising out of it or your use of the Sites are governed by the laws of the State of California, excluding its conflict-of-law rules.
Before filing anything, talk to us. Email [email protected] with a description of the dispute. Most things are resolved this way, and we ask that you give us 30 days to try.
If that does not resolve it, the dispute will be brought in the state courts in Solano County, California, or, where federal jurisdiction applies, the United States District Court for the Eastern District of California, Sacramento Division, and you and we consent to the personal jurisdiction of those courts.
Arbitration by agreement. If both parties agree in writing, a dispute may instead be finally settled by binding arbitration before a single arbitrator under the JAMS Comprehensive Arbitration Rules, held in Solano County, California, in English. The award may be enforced in any court of competent jurisdiction. Arbitration under this paragraph is optional and requires the agreement of both parties – neither is compelled to arbitrate.
Either party may seek injunctive or equitable relief, or bring a claim about intellectual property, in any court of competent jurisdiction without posting a bond.
If you are a consumer resident in the European Union, the United Kingdom or another jurisdiction whose law gives you the right to bring proceedings in your local courts, this section does not remove that right.
17. General
This document supersedes previous versions of these Terms of Service and Privacy Policy. It does not replace a separate quotation, order acknowledgement or services agreement for a purchase or services engagement. The Privacy Policy provides information about our practices; it is not a request for consent or a separate contract.
If any part is held invalid or unenforceable, it will be read as closely as possible to its original intent and the rest stays in force. Our not enforcing a provision on one occasion does not waive it.
You may not assign your rights under this document without our consent. We may assign ours – for example on a sale of the business – without condition.
Neither party is liable for failure or delay caused by events beyond its reasonable control.
PART 2 – PRIVACY POLICY
We are the controller of the personal information described here: Four Chambers Studio LLC DBA GIGAmacro, 128 Ebbetts Pass Road, Vallejo, CA 94589, United States. [email protected].
This covers both gigamacro.com and viewer.gigamacro.com. The two are separate systems and collect different things, so where it matters we say which.
The rights available to you depend on the law where you live. Section 8 describes the requests we accept from everyone; any additional rights required by applicable law remain available.
1. What we collect
1.1 Everyone who visits either Site
| What | Where from | Why |
|---|---|---|
| IP address, browser and device type, operating system, language, referring page, pages viewed, dates and times | Automatically, from your browser and our servers | Serving the Sites, security, and understanding which pages are used |
| Landing page, referring URL, UTM parameters and other campaign or source identifiers contained in a link | Automatically, when the link or browser supplies them | Understanding which links, sources and campaigns bring visitors to the Sites |
| Approximate location, derived from IP address | Automatically | Aggregate statistics and security. We do not attempt to locate you precisely |
1.2 If you use the inquiry form on gigamacro.com
The form asks for your name, email address, organization, the type of inquiry, and a description of your samples or project. Sector and how you heard about us are optional, and if you tell us a referral came from a particular person or place, we record that too. You check a box confirming you are happy for us to contact you about the inquiry.
Alongside the answers, the form records your IP address, the page you submitted from, the referring page, how long the form took to complete, and any campaign tags in the URL. The first four are for spam prevention and diagnosing problems; the last tells us which link brought you. Country lookup is deliberately switched off, so no visitor data is sent to any geolocation service.
The inquiry form uses a hidden field to help detect automated spam submissions. We do not use Google reCAPTCHA on this form.
Submissions are both emailed to us and stored in the website’s database, so an inquiry is not lost if mail fails. Our website also keeps a log of the email it sends, which includes the address it went to and when.
1.3 If you subscribe to the newsletter
We collect your email address, and your consent, recorded at the point you check the box. Sign-up is single opt-in – you are subscribed immediately, with no confirmation email. Every newsletter carries a one-click unsubscribe link, and we record whether you opened an email and which links you clicked so we can tell what is worth writing.
1.4 If you have a GIGAmacro Viewer account
| What | Notes |
|---|---|
| Username, email address, password | Required at registration. Passwords are stored hashed, not in readable form |
| Name, biography, organization, location, website and social links | Optional, and public if you add them |
| Images you upload, and their titles, descriptions, metadata and license information | Public unless you mark them private |
| Annotations you create | Follow the visibility of the image they are on |
| Collections you create | |
| Date you last visited, number of images you have uploaded, number of views your images have received, number of times your work has been featured | Recorded automatically; visible to GIGAmacro administrators |
| Group membership | Determines what you can do on the site |
Please note what an uploaded image can contain. Photographic files often carry embedded metadata – camera and lens, capture date and time, exposure settings, and sometimes GPS coordinates or an author name. If you upload an image with that metadata attached, it travels with the file. Strip it before uploading if you do not want it published.
1.5 If you email us or fill in a form
We keep the correspondence, and any contact details and information in it, so that we can answer you and keep a record of the conversation.
1.6 What we do not collect
We do not ask for or store payment card details on either Site – sales and imaging services are invoiced separately. We do not ask you to provide government identifiers, health information, or biometric data. Information you voluntarily include in messages or uploaded content may contain personal information that we have not requested. We do not knowingly collect anything from a child under 13, and Viewer accounts are limited to 16 and over.
2. Why we use it, and on what legal basis
| Purpose | Information used | Legal basis (EEA/UK) |
|---|---|---|
| Providing and operating the Sites and your account | Account, content, technical data | Legitimate interests in providing the requested service; performance of a contract where applicable |
| Answering an inquiry and following it up | Inquiry form data, correspondence | Contract / legitimate interests in responding to a business inquiry |
| Sending the newsletter | Email address, engagement data | Consent |
| Security, spam prevention, fraud and abuse detection | IP address, technical data, security logs | Legitimate interests in keeping the Sites safe |
| Diagnosing errors and improving the Sites | Technical data, error reports | Legitimate interests in a working service |
| Understanding which pages and images are used | Analytics data | Legitimate interests / consent where required for cookies |
| Promoting GIGAmacro using submitted content | Images, annotations, collections and associated attribution | Legitimate interests where applicable; content permission is described in Part 1 § 3. A copyright license does not replace any consent or other lawful basis required for personal information |
| Meeting legal obligations and defending claims | As needed | Legal obligation / legitimate interests |
We do not sell personal information for money. On the Viewer, Google Analytics receives technical and usage information for website measurement as described in § 3.3. We do not use Meta advertising tracking. Whether particular disclosures trigger privacy-law opt-out obligations depends on applicable law and actual processing; see § 9. We do not use this information to make automated decisions with legal or similarly significant effects.
3. Cookies and tracking technologies
3.1 Cloudflare – on both Sites
Cloudflare sits in front of both Sites.
What it does. Every request to gigamacro.com and viewer.gigamacro.com reaches Cloudflare’s network before it reaches our servers. Cloudflare terminates the secure connection, filters malicious traffic, serves cached copies of pages and images from a location near you, and passes the rest through to us. In doing so it necessarily processes your IP address, the page requested, and your browser’s request headers. This is what makes the Sites fast and keeps them operating; it is not optional and there is no version of the Sites that works without it.
Cloudflare Web Analytics counts page views and referring sites. It uses no cookies and does not fingerprint or profile individual visitors.
The Viewer includes Cloudflare Turnstile on its registration and login pages to help prevent automated abuse.
Cookies Cloudflare may set. Cloudflare describes all of these as strictly necessary to deliver the service. Which of them appear depends on which protections are switched on:
| Cookie | What it is for | How long |
|---|---|---|
__cf_bm |
Distinguishes automated traffic from people, for Cloudflare’s bot protection. A separate cookie is generated for each site you visit – Cloudflare does not use it to track you from one site to another, and its contents are encrypted and readable only by Cloudflare | Expires after 30 minutes of inactivity |
cf_clearance |
Records that you have passed a security challenge, so you are not challenged repeatedly | Set by the challenge; short-lived |
_cfuvid |
Only where rate limiting is in use. Lets Cloudflare tell apart different people sharing one IP address, so one visitor cannot lock out the rest | Session |
cf_ob_info, cf_use_ob |
Only if a page is served from Cloudflare’s cache while our server is unreachable | 30 seconds |
Where Cloudflare processes it. By default Cloudflare may process this data in its data centers in the United States, wherever you are. See § 5.
Cloudflare’s own terms. Cloudflare acts as our processor under its data processing agreement. Its privacy policy is at cloudflare.com/privacypolicy/ and its full cookie list at developers.cloudflare.com/fundamentals/reference/policies-compliances/cloudflare-cookies/.
3.2 On gigamacro.com
In addition to the Cloudflare cookies in § 3.1.
| Set by | What it does |
|---|---|
| GIGAmacro (WordPress) | Session and preference cookies, and a comment cookie if you leave a blog comment |
| Independent Analytics | Page-view statistics, collected and stored on our own server. Nothing is sent to a third party |
| MailerLite | Delivers our newsletter sign-up forms and pop-ups, and sets cookies to remember whether you have already seen or dismissed one |
| Caching and optimization | Cookies used to decide whether to serve a cached copy of a page |
| Wordfence | Security cookies used to identify and block malicious traffic |
3.3 On viewer.gigamacro.com
In addition to the Cloudflare cookies in § 3.1.
| Service | What it does |
|---|---|
| GIGAmacro | Uses the gigamacro_session cookie to maintain a session, including before login |
| Google Analytics | Loads on every production page view, including embedded Viewer pages, to measure visits and referrals; uses first-party analytics cookies such as _ga and _gid and receives page URLs, referrers, IP addresses, and browser/device information |
| Cloudflare Turnstile | Runs on login and registration forms to help prevent automated abuse and processes browser signals for that purpose |
| Sentry | Receives error reports that may include page URLs, browser/device information, IP addresses and diagnostic details |
Google Analytics. Analytics runs when a Viewer page opens, whether or not you have an account or are logged in. It is currently enabled without a separate cookie-consent prompt. GIGAmacro reports that advertising personalization, Google signals, Google Ads linking, and the Google products-and-services data-sharing option are disabled. These settings do not disable analytics cookies. Google’s privacy information is available at https://policies.google.com/privacy.
Facebook and LinkedIn sharing. Viewer pages may offer share buttons that open the relevant service’s sharing page after you click. No Facebook or LinkedIn tracking code is loaded solely to display Viewer pages. The Facebook share feature sends the page address to Facebook after a user clicks Share; LinkedIn’s share action may include the page address, title and description. The relevant service then processes your interaction under its own policies. We do not use the Meta Pixel, Facebook SDK, Conversions API, Facebook Login or Meta advertising analytics on the Viewer.
Link previews and social profiles. Our pages contain standard Open Graph tags (such as title, description, preview image and page address) so services can generate previews when a link is shared. These tags do not themselves transmit a visitor’s browsing activity to Facebook or LinkedIn. Social-platform crawlers may request public pages to build previews. If you add a Facebook or other social-media URL to your public profile, other visitors can see and follow that link.
3.4 Controlling cookies
Your browser can block or delete cookies – the method varies, and your browser’s help pages explain it. Blocking cookies may stop parts of the Sites working, and will stop you staying logged in to the Viewer.
Browser “Do Not Track” and Global Privacy Control are different signals. Where applicable law requires us to recognize an opt-out preference signal, including Global Privacy Control, we must give effect to it for covered sale or sharing. We have not implemented a separate Google Analytics consent or preferences mechanism on the Viewer. Browser cookie controls do not necessarily prevent all analytics requests. See § 9 for rights that may apply.
4. Who we share it with
We do not sell personal information for money or rent customer lists. We disclose information to the providers below, subject to their applicable terms. Google Analytics disclosures and applicable privacy-law rights are discussed in §§ 3.3 and 9:
Both Sites – Cloudflare, Inc. (United States). Security, content delivery, and cookieless web analytics. All traffic to both Sites passes through Cloudflare before reaching us, so it processes your IP address, the pages you request and your browser’s request headers. It acts on our instructions under its data processing agreement and does not use the data for its own purposes. Full detail in § 3.1.
gigamacro.com – DreamHost (website hosting); MailerLite (newsletter delivery, if you subscribe); and corporate Google Drive for off-site backups of the site database, which includes stored inquiry-form entries.
viewer.gigamacro.com – Hetzner (Viewer hosting); Amazon Web Services, using Amazon S3 for Viewer backups; Sentry (error reporting); and Google Analytics as described in § 3.3. Facebook and LinkedIn receive information when visitors choose to use their share pages, not through embedded Viewer tracking scripts. Viewer backups may contain account information and hosted content.
Business email – Google Workspace.
We may also disclose information:
- To professional advisers – lawyers, accountants – under a duty of confidence
- In response to a subpoena, court order or lawful government request, or where we believe in good faith that disclosure is necessary to protect the rights, property or safety of GIGAmacro, our users or the public
- In connection with a merger, acquisition or sale of assets. If that happens, we will tell you before your information becomes subject to a different privacy policy, and the buyer will be bound by this one until it does.
5. Where your information goes
We are based in the United States. Most information reaches us directly from you or automatically from your browser or device when you use the Sites. We do not sell that information or transfer it to unrelated organizations for their own use.
If you use the Sites from the European Economic Area, the United Kingdom or another country, the information you submit and the technical information generated by your visit are processed in the United States and by the service providers named in § 4. That is an international transfer even though the information came directly from you. Some providers operate globally and may process information in more than one country. Where applicable law requires transfer safeguards, we use the safeguards made available by those providers.
6. How long we keep it
| What | How long |
|---|---|
| Viewer account and its content | Until you delete the account, or ask us to. We may also retain information where the exceptions below apply |
| Public images and annotations after account deletion | Deleted with the account, unless you have licensed them for continued display, or they have been incorporated into published material |
| Inquiry-form submissions | For as long as reasonably needed to answer the inquiry, maintain business records, or establish or defend legal claims; this may be indefinite where the record remains relevant |
| Email send logs | May be kept indefinitely for delivery records, troubleshooting, security and business recordkeeping |
| Newsletter subscription | Until you unsubscribe, plus a suppression record so we do not email you again by mistake |
| Correspondence and business email | May be kept indefinitely where it remains relevant to our operations, customer history, legal obligations or legal claims |
| Server, security and error logs | May be kept indefinitely for operations, troubleshooting, security, abuse prevention and legal claims |
| Analytics data | Aggregated statistics may be kept indefinitely; they do not identify you |
| Backups | Information deleted from live systems may remain in backups until those backups are overwritten or decommissioned, which may take an extended period. Backups are used for recovery rather than ordinary access |
Where we are required to keep something longer for legal, tax or accounting reasons, we do.
7. How we protect it
The Sites use HTTPS to protect information in transit. Passwords are stored as hashes rather than readable passwords. Administrative access is restricted to authorized accounts. Backups are stored off-site. The website runs a security plugin that blocks known malicious traffic.
If a breach affects your personal information and the law requires us to tell you, we will, without undue delay.
8. Your rights
Whoever and wherever you are, you can ask us to:
- Tell you what we hold about you, and give you a copy
- Correct anything inaccurate or incomplete
- Delete it – see below for the limits
- Withdraw consent at any time, where we relied on consent. This does not affect what we did before you withdrew consent
- Opt out of marketing – the unsubscribe link in any newsletter, or email us
How to exercise your rights. Email [email protected]. You do not need an account, and you do not need to log in.
We will respond within 30 days, or sooner where applicable law requires. If applicable law permits an extension, we will tell you within the original response period why it is needed and when you can expect our response. Any extension will stay within the limits set by that law. We may need to verify your identity first, in proportion to the sensitivity of what you have asked for – usually by confirming you control the email address concerned. An authorized agent may act for you with written permission.
If you have a Viewer account you can also do much of this yourself: change your username, email address and password in Profile Settings, and delete your account at viewer.gigamacro.com/settings/close_account.
What we may not be able to delete. Information we are legally required to keep; information needed for a live dispute; and content you have made public that others have already downloaded, embedded, shared or cited. We will always tell you if we cannot delete something, and why.
Complaints. Please come to us first at [email protected]. You also have the right to complain to a regulator: in the EEA, your national data protection authority; in the UK, the Information Commissioner’s Office; in California, the California Privacy Protection Agency or the Attorney General.
9. Additional information for California residents
This section applies where the California Consumer Privacy Act (CCPA), as amended by the CPRA, covers our processing of your information. The requests we accept from everyone are set out in § 8.
Information collected and disclosed. In the 12 months before the effective date, we collected identifiers (including account/contact details and IP addresses), internet or network activity, approximate location derived from IP addresses, professional information you supply, and images and associated content you upload. Sources are you, your browser/device and use of the Sites. Sections 1–2 explain the purposes; § 4 identifies recipients; § 6 explains retention criteria.
Analytics disclosures. The Viewer sends page-view information and online identifiers, such as IP addresses and browser/device information, to Google Analytics as described in § 3.3. GIGAmacro reports that Google advertising personalization and advertising account linking are disabled. The Viewer does not use Meta advertising tracking. Whether any data disclosure qualifies as a sale or sharing under California law depends on applicable law and actual processing. We do not sell personal information for money. We do not knowingly sell or share personal information of children under 16.
Opt out of sale or sharing. Where these rights apply, you may request that we stop covered disclosures by emailing [email protected]. Applicable opt-out preference signals, including Global Privacy Control, must be honored where required by law. Viewer currently does not offer an implemented analytics-consent or preference control; any required technical controls remain outstanding. A browser signal relates to the browser/device sending it; email us if you also want us to associate your request with your account. You do not need an account to make a request.
Other California rights. Where the CCPA applies, you may request access to or a copy of your personal information, correction, deletion, and information about its collection, use and disclosure. You may use an authorized agent, subject to appropriate authorization and identity verification. We will not discriminate against you for exercising these rights. We do not use or disclose sensitive personal information for purposes that require a right to limit. Contact [email protected]; § 8 explains the request process.
10. Children
The Sites are not directed at children. Viewer accounts require you to be 16 or over. We do not knowingly collect personal information from anyone under 13. If you believe a child has given us personal information, email [email protected] and we will delete it.
11. Changes to this policy
Changes take effect when the revised policy is published on the Sites with a new effective date. We do not undertake to notify individuals separately.
12. Contact
[email protected] for anything in this Privacy Policy, including a request under § 8. [email protected] for copyright and DMCA notices. [email protected] for everything else. Four Chambers Studio LLC DBA GIGAmacro, 128 Ebbetts Pass Road, Vallejo, CA 94589, United States. +1 (415) 841-3322.
Effective 30 October, 2026.